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Contact Monkey App Chat
Have a question, a concern, or an idea to make Monkey App Chat better? Here is how to reach the MonkeyChat Team — and the fastest route for each kind of request.
Ways to reach us
General support
Questions about how Monkey App Chat works, your account or Premium? Email us at [email protected] and a real person will get back to you.
Report something in a chat
The fastest way to flag bad behaviour is the one-tap report button inside any chat. It goes straight to the moderation team in real time — faster than email.
Privacy & data requests
For privacy questions or data requests, email [email protected] with the details, and see our privacy policy for how we handle your information.
Feedback & ideas
Got a suggestion to make Monkey App Chat better? We genuinely read it all — send your thoughts to [email protected].
For general questions, the best way to reach us is by email at [email protected]. We read every message and aim to reply within a couple of business days. If your question is about how the platform works, you may find an instant answer in our how to use Monkey App guide or on the main Monkey App page first.
Reporting something in a chat
If something happens during a live conversation, do not wait for email — the fastest and most effective route is the tools built into every chat. Tap report to flag the session to our moderation team in real time, and block to make sure that person is never matched with you again. Both are one tap away, and using them freely is completely normal.
Round-the-clock moderation reviews reports on an ongoing basis, which means urgent safety issues are handled far faster than an email ever could be. To understand exactly how these protections work, read our safety center and our guide to whether Monkey App is safe. If a concern is serious, follow up by email at [email protected] with as much detail as you can.
Privacy & data requests
We take your privacy seriously. Because Monkey App Chat is anonymous by default, we ask for as little as possible to begin — but if you have a question about your data or want to make a privacy request, email [email protected] and we will help. You can also read our privacy policy and terms of service for the full details on how the platform operates.
Contact — quick answers
Email [email protected] for any question about the platform, your account or Premium. For anything happening live inside a chat, the one-tap report button is the quickest way to reach the moderation team.
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